(Senior) IT Operations Engineer (gn)

Your mission Bikeleasing Group is one of the leading providers of modern bike‑leasing solutions, combining digital platforms, innovative services and a strongly growing ecosystem. We enable sustainable mobility – efficient, digital and customer‑centric. As IT Operations Engineer (gn), you'll help shape the shift from reactive, support-driven operations to standardised, cloud-based and largely automated processes. You'll work in a Cloud-Only environment built on Microsoft 365 and Azure, with real impact on the stability, security and scalability of our IT. We offer a professional environment, room to grow and the freedom to build things properly – not just close tickets. Sounds good? We'd love to hear from you. • You standardise, develop and automate IT operations processes in our Cloud-Only environment, actively driving the transformation forward • You plan, implement and operate complex Microsoft 365 and Azure configurations – including SSO/IdP, MFA, RBAC and access reviews • You own incident, problem and change management based on ITIL principles with a clear SLA focus, analysing issues at the root rather than treating symptoms • You handle IT security incidents, lead incident response activities (EDR, M365 Defender, Compliance Center) and collaborate closely with our SOC • You further develop our UEM/MDM setup using Intune across Windows, iOS and macOS – including software distribution and policy management Your profile • You bring solid hands-on experience with Microsoft 365 and Azure (SharePoint, Teams, Exchange, Entra, Azure) • You have a strong understanding of ITIL-based incident, problem and change management and work in a structured, solution-oriented way • You have experience in IT security operations and incident response – EDR, M365 Defender and the Compliance Center are familiar territory for you • You have a strong hands-on mindset, take ownership early and hit the ground running • Experience with IT process automation (scripting, workflow